After checking with all of our other stores in the area,I regret to inform you that I have been unable to locate another [item requested] for you.
If you would like me to place a special order, I would be most happy to do so. Normally, it takes between four to six weeks to receive merchandise ordered in this manner. If this is your desire, please call me at your convenience at [telephone and extension].
On behalf of [name of firm] I would like to thank you for shopping at our store and if there is any way that we can be of further assistance to you, please let us know.
The share price of IBM and AOL showed a upward trend from June until the end of , while AOL shares then continued to rise steadily over the next three months, the price of IBM shares fell slightly. By March 1999 both shares were worth about $100.
AOL shares then shot up, almost doubling in value within four weeks. They reached a high of $180 in mid-April before collapsing to just over $100 per share at the beginning of May. There was a slight recovery during that month however, despite this by June 1999 the price of AOL shares was once again about $100. In contrast, despite minor fluctuations, IBM shares made a steady recovery over the three month period, finishing at just over $100, almost equal to AOL.
Nowadays, with the rapid development of information technology, internet and electronic commerce have been very popular in our daily lives. For example, it is fashionable for youngsters to purchase daily essentials, such as books, clothes, electrical equipment, on some famous website, like
Taobao, EBay and Alibaba, through many courier companies. As we all known, online shopping has many advantages. Firstly, online shopping is more convenient than traditional means. We can find a shop with so many goods that we may favor, while all these just need clicking our mouse and typing-in the key word of what we want to find. And it also saves our a great some of time. Secondly, more choices than real store are another attraction to customers. Online shopping can provide mass
information about products which can be suit for customers needs, tastes, and preferences. Thirdly, as without traditional warehouses and retail shops, online shopping has can make us gain lower costs and prices. However, in spite of its advantages, we cant turn a blind eye to its disadvantages. Obviously, quality problem is its first disadvantage. Customers always buy fake commodities which are not described as online shops. In addition, its troublesome and annoying for us to make a change when they are not satisfied with what we bought online. The second disadvantage is security issues. When we shop online, we need pay for the commodities by electronic payments, but hackers can invade our computers and steal our information, this is not safe for online shopping.
In reply to your letter of 21st November,we have pleasure in enclosing a detailed quotation for bathroom showers.
Besides those advertised in the Builders' Journal,our illustrated catalogue also enclosed shows various types of bathroom fittings and the sizes types can be supplied from ——60 days should be allowed for delivery of those marked with an asterisk.
Building contractors in Hong Kong and Taiwan have found our equipment easy to install and attractive in all parts are replaceable,and our quotation includes prices of spare can allow a 2% discount on all orders of US$6,000 in value and over,and a 3% on orders exceeding US$20,000.
Any orders you place with us will be processed promptly.
Thank you for your kind letter regarding your exceptional treatment by one of our employees.
A copy of your letter has been forwarded to the personnel department and will be included in the employee's file. So seldom is it that a customer takes the time to write a letter of appreciation,that I feel moved to reward your initiative. Please accept the enclosed certificate,which,when presented,will entitle the bearer to a ten percent discount on the merchandise being purchased at that time.
This is but a small token of our appreciation of customers such as you,upon whose satisfaction we have been allowed to grow and prosper in this highly competitive marketplace. Again,on behalf of our entire organization, a heart-felt thank you.
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